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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jayani Parikh

October 8, 2026

5  out of  5
rating by Jayani Parikh
"Ashley was very helpful and professional. She gave us a good quote too. Everything was done in very timely manner."
We responded:
"Jayani, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Katy insurance team is always here and happy to help. "
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Danny Hernandez

October 1, 2026

5  out of  5
rating by Danny Hernandez
"Liliana Besiso & Lupita Serna are always very helpful, 10/10."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question.  "
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Luis Angel Hernandez

September 29, 2026

5  out of  5
rating by Luis Angel Hernandez
"Excelente atención, un trato muy agradable y bonito lugar."
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Katy insurance team. "
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Alex Nelo

September 23, 2026

5  out of  5
rating by Alex Nelo
"Buena atencion"
We responded:
"Thanks so much for the amazing review, Alex! We really appreciate your support here in Katy. Just reach out anytime if you need us - we’re here for you.  "
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Clay Fitzhugh

September 18, 2026

5  out of  5
rating by Clay Fitzhugh
"Spoke to Lupita earlier today, and I don't have enough good things to say. It is evident that she is someone who does the right thing, and doers right by the client. Thanks for your help, Lupita!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear that Lupita provided you with such a positive experience and demonstrated her commitment to doing what’s right for our customers. We truly appreciate your trust and your kind words. Thank you for choosing the Ivan Ortiz State Farm Agency—we’re always here to help!"
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vanessa aguilar oliva

September 16, 2026

5  out of  5
rating by vanessa aguilar oliva
"Excelente atención"
We responded:
"Thank you for the 5-star review of Ivan Ortiz’s team - we really appreciate your kind words!  "
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Walter Barraza

August 31, 2026

5  out of  5
rating by Walter Barraza
"Gracias Anette!"
We responded:
"Walter, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Katy insurance team! - Your State Farm Agent, Ivan Ortiz  "
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Ana Heimdal

August 28, 2026

5  out of  5
rating by Ana Heimdal
"Estoy muy agradecida con esta oficina todo el personal muy amables, son bien profesionales los recomiendo al 💯"
We responded:
"Hi Ana, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Ivan Ortiz, Your State Farm Agent. "
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Syed Ghani

August 27, 2026

5  out of  5
rating by Syed Ghani
"Excellent customer service"
We responded:
"Thank you for your 5-star review, Syed Ghani! We’re so glad you received excellent customer service from Ivan Ortiz – State Farm Insurance Agent. If you ever need anything, we’re here to help."
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Eduardo Cordova

August 22, 2026

5  out of  5
rating by Eduardo Cordova
"2 años tratando de estar con ellos y al fin se logró primero DIOS sea el principio de muchos años 💯 recomendado"
We responded:
"Eduardo, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Ivan Ortiz and Team  "
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Daphne Barnes

August 18, 2026

5  out of  5
rating by Daphne Barnes
"Ashley is truly professional and was a really great help!!!"
We responded:
"Thank you so much for the 5 stars, Daphne! We really appreciate your support. If you ever need anything, feel free to reach out anytime.  "
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Juana Guevara

August 15, 2026

5  out of  5
rating by Juana Guevara
"Exelente Servicio"
We responded:
"Juana, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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김수연

August 6, 2026

5  out of  5
rating by 김수연
"She was very nice and kind also helped me make premium price reduce."
We responded:
"Thank you so much for the 5 stars, 김수연! We really appreciate your support. If you ever need anything, feel free to reach out anytime.  "
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Rob Mo

July 29, 2026

5  out of  5
rating by Rob Mo
"Great service from Ana!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Maria Victoria Fuenmayor

July 14, 2026

5  out of  5
rating by Maria Victoria Fuenmayor
"great costumer service!"
We responded:
"Thanks for the 5-star review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Ivan Ortiz’s Team. "
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wilson saffon

July 13, 2026

5  out of  5
rating by wilson saffon
"La Atención de la Srta. Amarilis es extraordinaria y muy servicial"
We responded:
"Wilson, ¡muchas gracias por la calificación de 5 estrellas! Si tienes alguna pregunta sobre seguros o necesitas más ayuda, mi equipo de agentes de State Farm-Iván Ortiz, está a solo una llamada o un correo electrónico de distancia."
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Ramon hector Moyano

July 12, 2026

5  out of  5
rating by Ramon hector Moyano
"Gracias por la excelente atención
Aprecio mucho su ayuda y el buen servicio que me Brindaron
Ramon"
We responded:
"Ramon, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ivan Ortiz’s Team—we are always here to help."
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Elizabeth Hernández

July 11, 2026

5  out of  5
rating by Elizabeth Hernández
"Excellent service"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ivan Ortiz’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help. "
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Daysha

July 10, 2026

5  out of  5
rating by Daysha
"Ashely has been a been a blessing since we worked together. She made the process quick, smooth and stress free."
We responded:
"Thank you for the amazing review, Daysha! It is truly the goal of our team to exceed expectations when it comes to all insurance needs "
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Ana Graciela Ulloa

July 8, 2026

5  out of  5
rating by Ana Graciela Ulloa
"Excelente servicio"
We responded:
"¡Gracias por la reseña positiva! Si tiene alguna pregunta o necesitas ayuda relacionada con el seguro, no dude en comunicarse con nosotros a la oficina de Ivan Ortiz-State Fram en Katy TX. ¡Mil Gracias! "
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Niza Peña

June 1, 2026

1  out of  5
rating by Niza Peña
"I got a house and car insurance with them ask to get a specific policy which they didn’t comply, cancelled since February, we're in July and still haven’t got my refund, never return my calls, make yourself a favour and don’t get insurance with them"
We responded:
"Hi Mrs. Peña,

Thank you for your patience. I’d like to clarify what happened regarding your refund.

The payment was processed through our office. After that, it appears your bank reversed/cancelled the payment following a request made to them. Once the reversal occurred, State Farm was required to return the funds to your bank. Because State Farm never ended up keeping the money, there isn’t a refund balance available for us to issue.

If you’d like, you can contact your bank to confirm the reversal/cancellation date and any reference information.

If you see anything different than what I’ve explained, please reach out to me directly at ivan@myagentivan.com. I’m happy to schedule an appointment to review your file and work with you to resolve this. I also did try contacting you as well.

Sincerely,
Ivan Ortiz, Agent
"
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damelis hernandez

May 30, 2026

5  out of  5
rating by damelis hernandez
"Recomendado 100% muy buena atención."
We responded:
"Thank you so much for the 5-star rating, Damelis! We truly appreciate your support. We’re always here at the Ivan Ortiz–State Farm Agency to help with any insurance questions or needs you may have."
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Nelofar Noori

May 14, 2026

5  out of  5
rating by Nelofar Noori
"I had a wonderful experience with the team. Hannah Denton was incredibly kind, professional, and helpful throughout the entire process. She answered all my questions quickly and made everything stress-free and easy to understand. The customer service was outstanding, and I truly felt supported. I highly recommend them to anyone looking for a caring and professional team. Thank you again for all your help."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ivan Ortiz’s Team! We deeply appreciate your kind words."
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Veronica Rodriguez

May 5, 2026

5  out of  5
rating by Veronica Rodriguez
"I wanted to give 100,000 more stars if I could to Anette for her outstanding top notch customer service, it was fast and reliable. Thank you Anette for all your support…"
We responded:
"Thank you, Veronica, for taking the time to leave such a wonderful review. Here at the Ivan Ortiz State Farm Agency, we are committed to excellence in all aspects of insurance, and your positive feedback means a great deal to us."
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Jay Ryz

April 29, 2026

5  out of  5
rating by Jay Ryz
"Liliana es muy profesional y paciente me consiguio cobertura a buen precio! Lo super Recomiendo!!!"
We responded:
"Thank you for the amazing review, Jay! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."